ASK Ashwagandha

At Ayursiddhkalpa, we stand by the quality and purity of our products. If you are not completely satisfied with your purchase, please review our refund policy below:

1. Returns & Refunds:

• We accept returns within 30 days of purchase for unopened and sealed bottles.
• If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery for a replacement or full refund.
• Opened or used products are not eligible for returns due to hygiene and safety regulations.

2. Refund Process:

• To initiate a refund, please email ayursiddhkalpa@gmail.com with your order number and proof of purchase.
• Refunds will be processed within 5-7 business days after we receive the returned product.
• Refunds will be credited to the original payment method used for the purchase.

3. International Orders:

• Customers are responsible for any customs duties or import taxes applicable in their country.
• Returns due to customs rejections or failure to pay import duties will not be eligible for a refund.

4. Exceptions & Disclaimers:

• We do not accept returns for bulk purchases or promotional discounts unless the product is damaged or defective.
• Ayursiddhkalpa reserves the right to decline refunds if the product does not meet return criteria.

For any questions, please contact ayursiddhkalpa@gmail.com

1. Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Times

Shipping Method	Estimated Delivery Time	Availability
Standard Shipping	7-14 business days	Worldwide
Expedited Shipping	3-7 business days	Select countries
Express Shipping	2-5 business days	Major cities only

• Delivery times may vary based on location, customs clearance, and unforeseen delays.

3. Shipping Rates & Free Shipping

• Shipping costs are calculated at checkout based on your location and chosen shipping method.
• Free shipping is available on orders over INR.1000/-

4. International Shipping

• We ship worldwide, but some countries may have restrictions on herbal supplements.
• Customers are responsible for any customs duties, taxes, or import regulations in their country.
• If an order is held or rejected by customs, we are unable to issue refunds.

5. Tracking & Order Updates

• Once your order is shipped, you will receive a tracking number via email.
• You can track your shipment on our website or the carrier’s tracking portal.

6. Delays & Lost Packages

• If your order is delayed beyond the estimated time, please contact us at ayursiddhkalpa@gmail.com
• If an order is lost in transit, we will investigate and offer a replacement or refund as per our policy.

7. Order Modifications & Cancellations

• Orders can only be modified or canceled within 12 hours of placing the order.
• Once an order is processed, we cannot change the shipping address or cancel the shipment.

For further assistance, contact - ayursiddhkalpa@gmail.com